Company Info

2102 Fordem Avenue
Madison, WI, United States

Phone: 608-251-1237
Web Site:

Company Profile

Security Operations Associate


Job ID:



Madison, WI, United States 


Nonprofit-Social Services


BOE per hour

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Zip Code:


Employment Type:

Part time



Job Description:

DAIS is seeking Variable Part-time Security Operations Associates. Availability on weekdays, weekends, 2nd and 3rd shift, and holidays is required.

DAIS is the leading provider of domestic violence intervention and prevention services in Dane County. Founded in 1977, DAIS has grown from its humble beginnings of five volunteers working out of a church basement, to an organization that provides comprehensive prevention and intervention programming to thousands of Dane County residents each year.

The Security Operations Associate maintains a presence at the secondary entrance, managing building access by visitors, and monitoring security systems. The Security Operations Associate serves as a first point of contact for visitors; controls building access by users in accordance with established security procedures; monitors building security systems; connects visitors to appropriate personnel; responds to client queries in a trauma informed manner; investigates disturbances; responds to emergency situations, and completes appropriate paperwork. 

~~To apply:
Interested individual applicants only please, DAIS prefers not to be contacted by third party staffing agencies.  A complete application, resume and cover letter addressed to Dawn Sharer, Human Resources Manager, are required to be considered for this position. 
Incomplete applications, or applications submitted without a cover letter and resume will NOT be considered. 
Completed applications may be submitted via email as an attachment to:, or by U.S. Mail to DAIS, Attn: Human Resources, 2102 Fordem Ave., Madison, WI 53704.
Application and full job description may be obtained at

Applications will be accepted until these positions are filled.

DAIS is an equal opportunity employer.

Job Requirements:

~~A successful candidate will have a minimum of two years reception experience that includes managing high levels of security and strict building access. Three years of security experience is preferred.  In addition a High School diploma or GED/HSED, some college coursework, and bilingual (English/Spanish) fluency is strongly preferred. Computer software experience (internet, Outlook, word processing, Excel, Access, and database systems) is beneficial. Experience working in the human services field strongly preferred.

DAIS is seeking individuals with the following competencies for this role:
• Problem solving attitude: Approaches situations and challenges in a solution based proactive and effective manner.
• Assertiveness & Tact: Capable of being self-assured, confident, and direct, without being aggressive.
• Stress Tolerance & Unflappability: Maintains composure in highly stressful or adverse situations.
• Self-Accountability & Work Standards: Sets high standards of performance for self and assumes responsibility and accountability for successfully completing assignments or tasks.
• Commitment to Quality Service: Builds and maintains client/community satisfaction with the services offered by the organization.
• Confidentiality, Integrity, Ethics & Trust: Maintains confidentiality and earns others’ trust and respect through consistent honesty and professionalism in all interactions.
• Leading & Living DAIS Vision and Values: Keep the DAIS vision and values at the forefront of decision making and actions.
• Safety Awareness: Maintains an awareness of conditions and circumstances that impact one’s own safety or the safety of others.
• Valuing Diversity: Helps to create an environment that embraces and appreciates diversity.

Bilingual candidates and individuals of color are encouraged to apply.