Inside Sales Representatives (Inbound Contact Center) needed in Middleton, WI

Company Info

1600 Aspen Cmns # 600
Middleton, WI, United States

Phone: 7735271112
Web Site:

Company Profile

Inside Sales Representatives (Inbound Contact Center) needed in Middleton, WI


Job ID:



Middleton, WI, United States 



Job Views:


Zip Code:


Employment Type:

Full time



Job Description:

Meet with the Hiring Leaders at our Open House!

When: Wednesday, June 28, 2017 from 8am-6pm CST

Where: 1600 Aspen Commons, Suite 700, Middleton, WI 53562
(Located behind Greenway Station Shopping Center)
Humana, a Fortune 100 company, is seeking highly motivated individuals looking for a great sales opportunity in our Middleton, WI office. Humana is hiring multiple Insurance Sales Representatives and we want YOU to join our team! You will be answering inbound calls and guiding consumers who are interested in purchasing Humana’s Medicare products.
We offer a competitive salary, sales incentives, comprehensive training program, and an engaging and supportive work environment. In addition, you will have the opportunity to secure a health insurance license.
**Bring your updated resume, dress professionally and be prepared to present your best self.**
**Invite your friends and family!**
Walk-ins welcome or schedule your interview with the link below:
Interested, but can’t attend the open house?  We would still love to speak with you.
Please contact to schedule an interview.
Apply to the role before attending (Bring Login/PW to interview): Req#175190 or Req #175191
Title:  Insurance Agent - Inside Sales Representative – Telesales Specialist – Req #175190 or Req #175191*

*175191: This is a limited term role, which is defined as a role where an associate may work any number of hours, depending on the business needs, for a limited period of time (usually 1 to 180 days, but may vary). In this role the associate will receive limited benefits which include, Business Travel Accident Insurance and eligibility to participate in Humana's Retirement & Savings Plan. 
Additional Information
Please note that part of the requirement for the Telesales Specialist you must either currently possess or you must be able to obtain a Wisconsin State Insurance license. Please be aware that in order to begin the process with your state’s insurance agency, you will be required to answer several background questions including, but not limited to the following:
  • Certain Felonies
  • Felonies Involving Moral Turpitude
  • All other Felonies
  • Misdemeanors related to the Financial Service Business
  • Other criminal activity
*This list is not all inclusive but simply a snapshot of the type of questions you will be asked by your state department of insurance. Please be aware that the short list above is only intended to provide guidance and may not include the complete list of background check questions asked by your Department of Insurance agency. For additional questions, please refer to your state’s DOI web site: for a complete application and list of background questions.

Job Requirements:

Role Essentials
  • Meets established expectations and takes responsibility for achieving sales and activity results; encourages others to do the same.
  • Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for achieving results; encourages others to do the same.
  • Demonstrates strong verbal communication skills.
  • Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.
  • Effectively leverages resources to create exceptional outcomes, embraces change, and constructively resolves barriers and constraints.
  • Possesses High School Diploma or GED.
  • Ability to obtain or currently has a valid health insurance license.
  • Familiarity with computer and Windows PC applications, including the ability to learn new computer systems.
  • You must be available and willing to work any shift between 7:00am – 10:00pm including weekends.
  • Overtime and weekend work will be required during our peak season from approximately September - December.
Role Desirables
  • Sales experience and/or customer service in a call center or retail environment.
  • Valid state health insurance license.
  • Associate’s or Bachelor’s Degree.
  • Background in the health care industry.
  • Bilingual (English and Spanish) or multilingual is a plus*.
* Section 1557 of the Affordable Care Act, Ch. 45 CFR 92.5 requires the use of qualified bilingual/multilingual staff to communicate with beneficiaries.  Any employee who communicates with beneficiaries in a language other than their primary language is required to take a language proficiency assessment. The assessment given must be the Interagency Rating Scale (ILR) developed by the Federal Government to assess the ability to be able to speak, read and write in both languages without limitations or assistance.