Company Info

The QTI Group

702 E. Washington Avenue
Madison, WI, United States

Phone: 6082571057
Web Site:

Company Profile


Member Support Specialist


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Job ID:

3777

Location:

Stoughton, WI, United States 

Category:

Admin-Clerical, Business Management, Customer Service, General Business, Sales

Salary:

$17.00 per hour
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Job Views:

12

Zip Code:

53589

Employment Type:

Full time

Posted:

10.11.2017
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Job Description:

Our client in the pharmaceutical industry located in Stoughton, WI is hiring Member Support Specialists to join their rapidly growing team on a direct hire basis. These individuals should have strong customer service skills as well as outstanding written and verbal communication. The schedule is Monday through Friday with full benefits offered. Pay rate is $17.00 per hour, depending on experience. Apply today to learn more about this amazing opportunity!

Responsibilities:

  • Provide outstanding customer service for member pharmacies
  • Handle questions and concerns with speed and professionalism
  • Research as needed in order to troubleshoot customer problems, answer inquiries, clarify information, and find creative and innovative solutions
  • Maintain database by entering information accurately and consistently
  • Perform any other administrative duties as assigned

Job Requirements:

  • Associate’s Degree required, Bachelor’s degree highly preferred
  • One to three years of customer service experience required
  • Proficient in Microsoft Office and use of standard office equipment
  • Outstanding verbal and written communication
  • Strong customer service skills
  • Accurate data entry skills
  • Solid organizational skills