Company Info
American Girl

8400 Fairway Place
Middleton, WI, United States

Phone: 608-836-4848
Web Site:

Company Profile

AV Technician


Job ID:



Middleton, WI, United States 


Entry Level, Information Technology, Other


per hour

Job Views:


Zip Code:


Employment Type:

Part time



Job Description:

We are looking for an AV Technician who will be responsible for the set-up, running and maintenance of all audio/visual and conference room needs at a premium service level.  This includes but not limited to being present as requested to set-up and run a/v for meetings, work with Mattel AV as needed to insure all systems working properly, providing input and partnering with facilities and IT as needed to deliver appropriate customer service.

This is a fully benefited position who will be scheduled 30-40 hours per week based on business need.

Job Requirements:

• Ability to set up, configure and ring out small room (1-3 microphone) audio systems
• Ability to set up, and configure AV video systems
• Knowledge of basic video formats – VGA, DVI, SDI, HDMI, HDBaseT
• Knowledge and experience in effective problem-solving techniques
• Ability to diagnose, identify and resolve AV equipment problems
• Ability to troubleshoot with network and technical teams from external sites with whom we are meeting
• Must be highly organized, detail-oriented, self-motivated and able to work with little supervision
• Must have excellent verbal and written communication skills, including ability to train others

• Technical certification in related field
• 1-2 years of related AV experience
• Working knowledge of EDID and HDCP standards
• Knowledge of networked AV systems
• Knowledge of IP video/audio conferencing standards. Experience with Polycom HDX, Group series, WebEx, Zoom, Skype, Skype Broadcast and Blue Jeans
• Experience with streaming platforms and hardware/software – OBS, Wirecast, Wowza, Teradek – to both public API’s and internal RTMP configurations
• Experience with MS Office 2016/365 functionality
• Knowledge of computer network security and firewalls
• Knowledge of computer software and hardware troubleshooting
• Broad knowledge of general information technology concepts
• Working knowledge of H.264, H.320, H.323  SIP protocols
• Ability to work in a fast-paced environment and respond with urgency to high priority situations