Company Info

2102 Fordem Avenue
Madison, WI, United States

Phone: 608-251-1237
Web Site:

Company Profile

Security Operations Associate


Job ID:



Madison, WI, United States 


Nonprofit-Social Services


BOE per hour

Job Views:


Zip Code:


Employment Type:

Part time



Job Description:

The Security Operations Associate serves as a first point of contact for visitors; controls building access by users in accordance with established security procedures; monitors building security systems; connects visitors to appropriate personnel; responds to client queries in a trauma informed manner; investigates disturbances; responds to emergency situations, and completes appropriate paperwork. 

Availability on weekdays, weekends, 2nd and 3rd shift, and holidays is required.  This is a great opportunity for students.  Become a part of our vibrant team and apply today!

About DAIS
Domestic Abuse Intervention Services (DAIS) empowers those affected by domestic violence and advocates for social change through support, education, and outreach. DAIS envisions a nonviolent community that actively promotes safety, peace, justice, and hope. Those representing the organization do so through mutual respect, openness, collaboration, and shared responsibility. 

To apply:
Interested individual applicants only please, DAIS prefers not to be contacted by third party staffing agencies.  A complete application, resume and cover letter are required to be considered for this position. 
Incomplete applications, or applications submitted without a cover letter and resume will NOT be considered. 
Completed applications may be submitted via email as an attachment to:, or by U.S. Mail to DAIS, Attn: Human Resources, 2102 Fordem Ave., Madison, WI 53704.
Application and full job description may be obtained at

Applications will be accepted until these positions are filled.
DAIS is an equal opportunity employer.

Job Requirements:

Reception and facility supervision experience is strongly desired, particularly with organizations that involve security and building access protocols. DAIS will provide additional training for candidates who possess some experience and/or have strong supporting qualifications. A High School diploma or GED/HSED is required. Bilingual (English/Spanish) and experience working in the human services field is strongly preferred. The ability to effectively handle crisis situations and to maintain professional boundaries is required.  Computer skills including working knowledge of and experience with Microsoft Office, experience handling confidential information and materials is preferred.

DAIS is seeking individuals with the following competencies for this role:
• Problem solving attitude: Approaches situations and challenges in a solution based proactive and effective manner.
• Assertiveness & Tact: Capable of being self-assured, confident, and direct, without being aggressive.
• Stress Tolerance & Unflappability: Maintains composure in highly stressful or adverse situations.
• Self-Accountability & Work Standards: Sets high standards of performance for self and assumes responsibility and accountability for successfully completing assignments or tasks.
• Commitment to Quality Service: Builds and maintains client/community satisfaction with the services offered by the organization.
• Confidentiality, Integrity, Ethics & Trust: Maintains confidentiality and earns others’ trust and respect through consistent honesty and professionalism in all interactions.
• Leading & Living DAIS Vision and Values: Keep the DAIS vision and values at the forefront of decision making and actions.
• Safety Awareness: Maintains an awareness of conditions and circumstances that impact one’s own safety or the safety of others.
• Valuing Diversity: Helps to create an environment that embraces and appreciates diversity.

Bilingual candidates and individuals of color are encouraged to apply.