Intern - Service Desk Specialist

 
Company Info
Compeer Financial

1961 Premier Dr
Mankato, MN, United States

Phone:
Web Site: http://www.compeer.com/careers

Company Profile


Intern - Service Desk Specialist


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Job ID:

5498

Location:

Prairie Du Sac, WI, United States 

Category:

Information Technology

Salary:

per hour
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Job Views:

72

Zip Code:

53578

Employment Type:

Intern

Posted:

01.02.2019
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Occupations:

IT-Software Development: Computer-Network Security, Database Development-Administration, Desktop Service and Support, Enterprise Software Implementation & Consulting, General-Other: IT-Software Development, IT Project Management, Network and Server Administration, Software-System Architecture, Software-Web Development, Systems Analysis - IT, Telecommunications Administration-Management, Usability-Information Architecture, Web-UI-UX Design

Job Description:

Title: Intern - Service Desk Specialist
Office Location: Mankato, MN; Normal, IL; Prairie du Sac, WI
Work hours: full-time during the summer (2019); Part-time during the school year (2019-2020)

On July 1, AgStar Financial Services, Badgerland Financial and 1st Farm Credit Services joined together as Compeer Financial, strengthening our commitment to the agricultural community.

Compeer Financial, headquartered in Sun Prairie, WI, exists to champion the hopes and dreams of rural America like never before. If you are interested in empowering those in agriculture and rural communities to achieve their goals and expand their possibilities, we invite you to learn more about our organization. We are looking for innovative, dynamic and collaborative team members to join our team.

ESSENTIAL FUNCTIONS:
•Tracks service desk telephone calls and email requests to ensure problems are properly prioritized, monitored, escalated, and resolved appropriately.
•Supports all organizational approved software packages, operating systems, computer hardware and tools. Supports network infrastructure and computer systems. Ensures the proper day-to-day operation of Citrix, PCs, telephones, and infrastructure. Performs installations, repairs, upgrades, and other maintenance tasks.
•Assists with projects, including deploying and setting up new equipment.

Compeer Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Requirements:

MINIMUM QUALIFICATIONS & REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
•Active student pursuing an Information Technology degree and/or certificate.
•Knowledge of network operating systems (LAN/WAN); data and voice communications; desktop operating systems and configurations; and server desktop and laptop hardware configurations.
•Strong computer skills including MS Office applications (Word, Excel, Outlook, etc.).
•Solid written and verbal communication skills, interpersonal skills, and organizational skills, including the ability to translate technical information into non-technical terms.
•Strong time management and planning skills are also required, with the ability to work with minimal supervision.