Volunteer - Blood Donor Ambassador

Company Info

American Red Cross - Wisconsin Region

WI, United States

Web Site: http://www.redcross.org/wisconsin

Company Profile

Volunteer - Blood Donor Ambassador


Job ID:



Madison, WI, United States 


Admin-Clerical, Customer Service, Health Care Services, Nonprofit-Social Services, Other



Job Views:




Job Description:

Become a Red Cross Volunteer!
Help provide excellent and enthusiastic customer service to enhance the blood donor experience as a Blood Services Donor Ambassador. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations.

Job Requirements:

• Welcome and greet donors, escort as necessary and assist with initial intake and hand offs through the blood donation process

• Ensure blood donors have relevant information and that questions are answered appropriately

• Learn and share the Red Cross story, including the mission, vision, and values

• Create a favorable impression of the Red Cross, and the blood donation process, that will encourage continued support

• Make reminder calls, re-schedule donor appointments, and perform follow up activities as directed

• Be available and committed to the volunteer schedule

• Model excellent customer service behaviors

• Attend to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution

• Set up and maintain cleanliness in Reception and Hospitality Areas

• Punctual and dependable in arriving for assignment(s)

• Work with collections team supervisor or charge staff to help convert right type donors to power red donations

• Responsible to inform donors about Red Cross volunteer opportunities and share recruitment materials

• Willingness to support the American Red Cross mission

• Ability to display the utmost professionalism and communication skills

• Extremely comfortable working with people from all walks of life

• Ability to represent the American Red Cross to the community

Time Commitment:
• 3-6 hours per shift. Preferred commitment 1 shift/month

​To apply, please visit redcross.org/volunteer