Certified or Registered Medical Assistant

Company Info
Planned Parenthood Minnesota, North Dakota, South Dakota

671 Vandalia St
St. Paul, MN, United States

Phone: 651-696-5525
Web Site:

Company Profile

Certified or Registered Medical Assistant


Job ID:



Des Moines, IA, United States 


Health Care Services

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Zip Code:


Employment Type:

Full time



Job Description:

~Planned Parenthood North Central States
Certified or Registered Medical Assistant (CMA/RMA) – south side Des Moines, IA
Starting Wage: $16/Hour
At Planned Parenthood North Central States (PPNCS), we believe all people deserve the right, the freedom and the opportunity to follow their personal ambitions and choose their own path toward a healthier, more meaningful life. That’s why we protect, promote and provide comprehensive and progressive sexual and reproductive health care for generations of young people and families with empathy, care and respect. We are looking for passionate, dedicated staff who are eager to make positive contributions to their community and to the Planned Parenthood mission.
Under the direct supervision from the Center Manager, the CMA/RMA would work in direct patient care and records/reception areas. They would participate in team approach to patient care working cooperatively with others to achieve productivity standards and exceptional customer service, and communicate effectively and sensitively to patients from a wide range of backgrounds and ages, while serving as a patient advocate.
Essential functions and responsibilities include, but are not limited to:
• Work with health center team to meet established productivity standards for center revenue, expense/margin, patient numbers, quality and customer service.
• Provide contraceptive supplies, medications including injectables, perform venipuncture, and manage patients with medical emergencies per PPNCS protocols under direct supervision of licensed nurse practitioner, physician’s assistant, physician or registered nurse.
• Maintain a working knowledge of Planned Parenthood policies and procedures and apply these to patient and clinic services.
• Perform front desk functions to include telephone, patient scheduling, patient flow and processing mail and supplies.
• Prepare, organize and maintain patient medical records.
• Process collection of patient fees.
• Provide patient education and informed consent. Assist clinician in patient care.
• Perform and record routine laboratory tests.
• Maintain facilities, equipment and supplies.
• Provide medications and contraceptive supplies under the direction of clinicians.
• Explain all FDA approved birth control methods.
• Provide specific instruction on the patient’s selected birth control method.
• Inform patients in a non-directive manner about all options available to them in the event of an unintended pregnancy and make a referral for service based on the patient’s needs.
• Describe the difference between a medication and surgical abortion.
• Provide factual, non-biased information to patients seeking an abortion.
• Assist the physician in the surgical room.
• Perform macroscopic exam of tissue post-surgery.
• Follow all state laws regarding mandatory reporting.
• Comply with state laws governing abortion services.
• Respond to staffing needs at other sites as needed.
• Other duties as assigned.
Work Hours
Full-time position working 40 hours per week.
Tentative schedule: Monday 8:45am-5:15pm, Tuesday 11:45am-8:00pm, Wed 8:45am-4:15pm, Thursday
& Friday 7:45am-4:15pm, one Saturday per month 9:45am-3:00pm
This position is eligible for a comprehensive benefits package, including medical, dental, vision, flex
accounts, long-term disability, life insurance, PTO, extended illness leave, volunteer time off, paid
holidays, and 403(b) retirement plan.

Job Requirements:

~Required Qualifications
• A graduate of a training program for Medical Assistants.
• Certification or registration by program accredited through National Commission for Certifying
Agencies (NCCA) within one year of hire.
• One-year work experience helpful, particularly in medical office.
Knowledge, Skills and Abilities
• STRATEGIC THINKING: Thinks strategically, drives innovations and is adaptive
• RESULTS FOCUS: Drives organizational results, and demonstrates accountability & services
• PEOPLE LEADERSHIP: Builds and manages workforce based on organizational goals, budget
considerations and staffing needs. Provides an inclusive workplace that fosters the development
of others, facilitates cooperation and teamwork, and supports constructive resolution of
• RELATIONSHIP LEADERSHIP: Builds relationships internally and externally to achieve common
goals. Models and encourages cooperation within the organization/with stakeholders by
fostering commitment, pride and trust with self/staff.
Planned Parenthood North Central States supports people of all ages in making responsible choices and
planning their futures. We are an organization committed to creating and fostering an environment
that leads to engaged employees, and we believe engaged employees results in satisfied customers and
exceptional experiences. When you work for Planned Parenthood you make a difference in the lives of
those we serve by affirming the human right to reproductive health and freedom.
Planned Parenthood is committed to hiring and fostering a diverse, equitable, and inclusive workforce
that effectively employs the skills and talents of all employees in our organization. All applicants will
receive consideration regardless of their race, color, creed, sex, gender identity or gender expression,
national origin, age, veteran status, marital status, religion, sexual orientation, size, disability,
socioeconomic status or status with regard to public assistance. We encourage diverse candidates to
apply for this position. AA/EEO
Any job offer will be contingent upon the results of a background investigation.
To apply for this position Click here: PPNCS Jobs Site