Company Info

Acadia Healthcare
2820 Walton Commons Lane, Ste. 100
Madison, WI, United States
Phone: 6084677385
Web Site:

CBO Supervisor


Job ID:



Madison, WI, United States 


Business Management

Job Views:


Zip Code:


Employment Type:

Full time



Job Description:

~~Position Summary: Leads, trains and motivates a team of # employees in the central business office (CBO). This is a key role in the organization that is central to the success of the business office and company goals.

Position Details:
• Serves as the lead on all issues relating to revenue cycle management, credentialing, patient access, policies, and procedures.
• Manages and tracks the productivity of the billing team (charge entry, claim creation, claim processing, payment entry, denial resolution, and A/R follow-up) and to insure that billing and collection activities are timely and accurate.
• Is responsible for the overall direction, strategy and coordination of CBO staffing
• Responsibilities include interviewing and selecting candidates that align with company culture and values. Completing routine performance evaluations, directing work, resolving conflict and fostering a healthy team work environment.
• Maintains current knowledge of coding guidelines through the use of CPT, HCPCS II and ICD-9/10 materials.
• Maintains payer plans based on contractual agreements and regulatory guidelines
• Assigns and allocates resources as required to ensure goals for aging and receivables are met.
• Operates in a liaison capacity with the field operations and outside vendors, partners et al
• Handles external inquiries such as audits, surveys etc.
• Responsible for and maintains standards of company policies and procedures to ensure compliance and standardization at office level.
• Medical Billing Job Duties may also include: Track, fix, re-bill and follow-up on unpaid claims; Contact insurance companies regarding denials; Verify Insurance; Send medical records for claims as well as insurance audit; Post charges; Work up accounts for refunds; Appeal claims if necessary; Assist patients with billing and account questions in a professional manner; Arrange payment plans according to company policy.
• All other duties as assigned

Job Requirements:

• 3 recent years of experience in healthcare medical billing, required.
• 2 years of Management/Supervisory experience, required.
• Proven track record for improving process efficiencies and problem solving
• Strong leadership skills with an ability to motivate direct reports
• Ability to multi-task and manage multiple assignments concurrently