Company Info

The QTI Group
702 E. Washington Avenue
Madison, WI, United States
Phone: 6082571057
Web Site:

Front Desk and Marketing Support Coordinator


Job ID:



Madison, WI, United States 


Admin-Clerical, Entry Level, Marketing

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Zip Code:




Job Description:


The QTI Group is hiring! We’re looking for a Front Desk and Marketing Coordinator to join our downtown Madison team on a full-time, direct hire basis. This position will operate Monday through Friday from 8:15 AM to 5:15 PM with a 60-minute unpaid lunch, and will pay competitively. This individual will be the face of our organization, greeting and directing visitors, in addition to providing administrative support to our office and assisting the marketing director with marketing projects. Qualified applicants will have outstanding customer service and communication skills, experience with social media, and experience or interest in marketing. Additionally, the ideal candidate will have a college degree, a professional, positive attitude, and a proactive mindset.

The QTI Group offers a full benefits package including health, vision, dental insurance and a great office environment! Our newly-constructed office has cool features like an on-site gym, standing desks, and a rooftop terrace. In 2017, we were named one of the Best Places to Work in Madison! If you are looking for a fast-paced opportunity with a fun and friendly company, apply today!





































  • Answer and direct incoming calls from multiline phone (up to 150 calls per day)
  • Helps create an atmosphere that is warm and inviting by greeting and directing visitors and staff
  • Assist with talent intake process (facilitating applications, checking in for interviews, etcetera)
  • Write, edit, and audit jobs descriptions
  • Coordinate meetings, including scheduling, agenda distribution, catering ordering, and set up as needed
  • Assist with event coordination for special meetings, seminars, and fairs
  • Maintain front desk, break room, and supply room area
  • Maintain and monitor inventory; order items and restock as needed
  • Partner with marketing director to create and execute content calendar
  • Manage company social media presence, including refining and enhancing strategy, growing presence on existing and new platforms, creating and scheduling consistent posts, and engaging with followers
  • Create print ads, flyers, and social media content for branch offices as requested
  • Create marketing email campaigns for applicant recruitment as requested
  • Review, create, and update applicant orientation brochures as needed
  • Manage live chat on company website (3 to 10 text-based chats per day)
  • Provide excellent customer service to both internal and external parties, problem solve quickly and creatively, and maintain a professional, positive attitude
  • Provide back up to Office Coordinator as needed
  • Assist with various clerical tasks as requested
  • Other duties as assigned

Job Requirements:





























  • High school diploma or GED required; college degree highly preferred
  • Demonstrated customer service skills
  • Must be flexible, friendly, and professional, even in times of high stress
  • Experience with social media in a professional capacity
  • Marketing or advertising experience preferred; interest in field(s)/desire to learn required
  • Experience in graphic design, video editing, and Photoshop a plus
  • Strong computer skills, including Microsoft office and standard office technology
  • Excellent written and verbal communications skills, including proofreading skills
  • Must be highly organized and detail-oriented
  • Should be able to follow up and track execution of projects
  • Ability to thrive in a fast-paced environment
  • Ability to work both independently and on a team
  • Must be self-motivated and able to proactively provide ideas
  • Should be able to prioritize and effectively work on multiple projects simultaneously